SOGO, SOGO eWork
| APP + RWD |
SOGO eWork is a mobile app designed to improve the employee experience and boost efficiency in the workplace for SOGO.
Agency: KPMG TW
Client: SOGO
Concept
User research
After conducting user interviews and employee surveys, it was identified that the primary concerns for retailers include time constraints and the demands of remote work. SOGO's staff faces challenges with multiple outdated platforms, limiting mobility and resulting in time-consuming processes. The app is purposefully designed to address these issues, emphasizing an integrated and personalized employee experience tailored for individuals at SOGO.
User journey (As Is - To Be)
User flow
UX wireframe
Design system
User interface
Instant record-keeping for both front and back-end operations. Customized naming and management for clock-in points.
Proactively send push notifications and reminders, providing flexible delivery of important messages to relevant personnel. Stay informed with real-time tracking of response status.
Provide a clear status of space with indications of available equipment. Facilitate easy modifications in response to unforeseen circumstances.
Effortlessly synchronize and update contact information, enabling seamless cross-departmental searches.
